A party files a domain name Complaint with the DNDRC in accordance with the appropriate policy and Supplemental Rule set. This party is known as the Complainant. A copy is sent or transmitted to the Respondent and the disputed domain name’s registrar.
Once the case is filed, DNDRC reviews the Complaint for administrative compliance. The Complainant has 5 days to bring the Complaint into compliance with the rules or the Complaint will be dismissed.
Once the Complaint
has been processed and accepted by DNDRC, the case is commenced.
In most cases the Respondent has 07 days to file a response
with DNDRC in accordance with the appropriate policy and Supplemental
The Respondent files a written response with DNDRC. If the Respondent does not provide a written response, the deciding panel will only consider the Complainant’s submissions.
Each party may submit one additional submission following DNDRC’s acceptance of the Response; refer to the Supplemental Rules for instructions, restrictions and fees.
Arbitrator is appointed to examine the case, and issue the Decision
The panel reviews the Complaint and the Response, and has the discretion to review any additional submissions from the parties.
The panel issues a decision. The decision is published by DNDRC and communicated to the parties, the registrar, and the appropriate Internet body (such as PKNIC or ICANN)
Please note that this flowchart is not a substitute for the policies and rules governing domain name disputes. Parties to a domain name dispute must read and adhere to the procedures and deadlines outlined by the appropriate dispute resolution policy (UDRP), its Rules, the PKNIC Amendments thereto, its rule set, and DNDRC’s applicable Supplemental Rule set.